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CHA unveils new strategy in response to recommendations

MPC's April 17, 2003 Quarterly Stakeholders Update on the Plan for Transformation, co-sponsored by the John D. and Catherine T. MacArthur Foundation, tackled a number of critical issues on the Plan.

Rayne Martin of the CHA and Ngoan Le of the Chicago Department of Human Services reviewed accomplishments and lessons learned since 2001. Click here to see their presentation.

Thomas P. Sullivan, the Plan for Transformation’s independent monitor, shared with the audience the 54 recommendations of his Report #5 to CHA. The University of Chicago’s National Opinion Research Center (NORC) shared the results of its survey on recent CHA movers. Finally, professors Kale Williams and Paul Fischer presented MPC’s recommendations on CHA’s relocation support strategy, contained in the reportTemporary Relocation, Permanent Choice: Serving Families with Vouchers During the CHA Plan for Transformation , commissioned by MPC.

The session concluded with Meghan Harte, CHA’s director for resident services, unveiling the agency's new strategies on service delivery and communications . This new strategy is a response to the above-mentioned recommendations and incorporates many of the lessons learned during the first years of the Plan for Transformation.

For more info about this new strategy, and about further steps taken to implement it (such as the recently launched "RFP for CDHS Support Services for CHA Residents"),  click here .

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