MPC releases CHA Plan for Transformation Update focused on the status of resident services - Metropolitan Planning Council

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MPC releases CHA Plan for Transformation Update focused on the status of resident services

A new publication explores the array of social services available to relocating families, households served by the Service Connector program, and residents living in mixed-income communities.

Apart from the physical redevelopment of its housing stock and the internal reform of the agency itself, a significant goal of the Chicago Housing Authority (CHA) Plan for Transformation is to create job opportunities and promote self-sufficiency for families living in public housing.

Through a reformed management model, instead of providing social services directly — as was the case before the onset of the Plan for Transformation in 1999 — the CHA now contracts and coordinates with specialized public, private and nonprofit agencies. The success of this model requires close coordination of development efforts, service delivery, property management, and resident engagement, with the CHA providing oversight in its new asset manager role.

With its July 2005 CHA Plan for Transformation Update, MPC aims to provide available data on the status of these efforts, while revisiting the key principles outlined by the Council in 2000, at the outset of the Plan, specifically to:

  • Ensure quality supportive services are accessible to residents.
  • Handle relocation fairly and compassionately and on a realistic timetable.
  • Institute strong accountability mechanisms.

The Update includes information on social services available to relocating families, households served by the Service Connector program, and residents living in mixed-income communities. It also provides policy recommendations to improve the system.

Click here to download the July 2005 CHA Plan for Transformation Update in pdf format.

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